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BEST Shared Services

BEST Shared Services or Business Enterprise Support Team, is a centralized support organization within OSC that provides essential support to citizens, state employees, as well as agency HR and payroll professionals. We are available Monday - Friday from 8:00 AM - 5:00 PM.

Please choose from one of the selections below to personalize your customer service experience.

BEST Monthly Highlights - June 2026

Total Contacts
Average Speed of Answer
First Call Resolution